CAN WE CHAT?
Absolutely! If you love my portfolio, are happy with my pricing, and are interested in working together, please feel free to give us a call on (07) 3195 2248 and we can have a chat. However, my time is very important to me so please only call if you are genuinely interested in working together.
HOW DOES THE DESIGN PROCESS WORK?
Once you’ve approved your quote, I will send over a Welcome Kit that includes a deposit invoice and proposed project timeline. Once you’ve paid your deposit we will schedule a Strategy Session (via phone, Skype or in person) and I will send you a questionnaire. I will then do research, create the initial design concepts, and present the concepts to you for feedback. You will always have the opportunity to give me your feedback (usually via email). Once everything is approved, finalised and paid for we I send over your finalised files. I will then take care of the printing and distribution for you (if applicable to your project).
HOW LONG DOES THE DESIGN PROCESS TAKE?
Each job is different. If you have a deadline in mind please let me know at the beginning of the process and we will let you know if it is achievable. When we start working together I will send you a Welcome Kit that outlines your project timeline so you know when you can expect to hear from me and when I expect to hear from you.
WHAT KIND OF GRAPHIC DESIGN DO YOU DO?
All kinds! I’ve worked with everyone from multinational corporations through to small start-ups. I can handle almost any kind of design project whether it is a logo or full brand identity, packaging, an annual report or 200 page catalogue, a book or magazine, an illustration for a t-shirt, or a website. Regardless of what you’re after, please contact me for a custom quote.
WHERE ARE YOU LOCATED?
I’m based in Springwood, Queensland – 20 minutes from the Brisbane CBD, but I can work with people regardless of where they are in the world.
WHAT’S YOUR HOURLY RATE?
The majority of the work that I do is priced per project rather than per hour, so you always know how much you will pay. I do offer a retainer program which is priced per hour, but the hourly rates varies depending on the number of hours and the skill-set required. Please contact me for a custom quote.
WHY SHOULD I CHOOSE YOU OVER A BIG AGENCY?
Because you get to work directly with your designer and you don’t have to worry about being lost among hundreds of other clients. I’m also cheaper because my overheads are much lower than agencies. And because I have experience working at big agencies, I am able to deliver the same level of service.
CAN I SEE SOME SAMPLES OF YOUR WORK?
Please have a look at my graphic design portfolio to see some examples of my work. If you’d like me to email you some additional samples (including some designs I can’t show on my website), please contact me.
DO YOU OUTSOURCE TO OFFSHORE DESIGNERS?
No! I never outsource to off-shore designers. The vast majority of design work is completed by myself. During peak times I may bring in additional designers to ensure that I can meet client deadlines, but I only work with local, qualified professionals.
I NEED A DESIGNER ON A REGULAR BASIS, CAN YOU HELP?
Absolutely! I have a number of clients that I’ve been working with long-term. I offer retainer packages as well as private-label services for agencies. Please contact me so that we can discuss your requirements.
WHAT IF I DON’T LIKE WHAT YOU DESIGN?
I’m very selective about the work that I do, and I will refer you to another designer if I feel that I’m not the best fit for your project. I always work to my highest standards within the confines of the timescale, brief and budget provided. Sometimes I hit the nail on the head first time, sometimes it can take some revisions, but I always ensure that my clients walk away satisfied.
CAN YOU TAKE CARE OF PRINTING AND DISTRIBUTION?
Definitely! I have relationships with a number of trade printers and mailhouses, who can be considerably cheaper than retail printers, so I can get you a great deal on printing. Alternatively, if you prefer to organise printing yourself I’ll provide you with the final designs in any format required. We’ll discuss early on in the process how you prefer to handle printing and production.
CAN YOU DO FREE WORK FOR MY CHARITY?
I already do free work for my chosen charity, Animal Liberation Queensland, but I do offer generous discounts to small-scale NFPs, and I’m happy to look at sponsorship proposals.
If you have a question that hasn’t been answered above, please feel free to contact me and I’d be happy to answer any questions you may have!